Ensure that the checks are done through the MoJ (Ministry of Justice) or NCC (National Crime Check).
If you request it from the MoJ, please send it to us via customer support.
If you request it from NCC, request for them to forward your check to us.
Background checks usually take 1-3 business days but it can take up to 14 business days to process.
Once we receive your background check, it will be reviewed by a specialised team within 2 hours.
Please contact your chosen provider and check if they can amend your check.
If you request your background check from the MoJ, you can reach out through these options:
If you request your background check from NCC, you can reach out through these options:
If you have more questions about background check. Chat with our live support via the chat option below.